Image of the PhysAssist Founder

Shai Oliver, MBA, COE

Founder & Principal

Who We Are

My name is Shai Oliver, and I am the Founder & Principal of The PhysAssist. This company was built to shine a light on businesses through the eyes of their patients. The PhysAssist was designed with an eye towards the patient experience because it is through their journey that we can achieve growth for your practice. Are you tired of struggling to grow your practice? Do you want to improve your patient experience and achieve your goals? That's where The PhysAssist comes in.

I have spent the last 15 years serving patients and practices in various positions, from front office to Vice President of one of the largest Ophthalmic MSO’s. In each of these roles, one thing remained abundantly clear: the quality of the patient's experience is the path to growth. My mission is to help you achieve your vision by improving your patient experience. Our team will conduct a thorough analysis of your practice and provide you with a customized plan to improve your marketing, operations, patient flow, and referral network. 

My job is to help you see your business through a different lens. I do this by giving you a 10,000-foot view of what makes your business successful and what is holding you back from achieving your goals. Here's a bit of free advice: oftentimes, businesses miss the mark because they are not creating business outcomes with their patients in mind. That's where I come in. Let me help you re-think your business and make it a success. Your success is my success, and I thrive on your practice testimonial.

Ready to take your practice to the next level? Contact us today to schedule a consultation and see how The PhysAssist can help you achieve your goals.

Our Mission &
Core Values

At PhysAssist Consulting, our mission is to improve your patient’s experience and increase profitability for your medical practice through customized consulting services and innovative solutions. We are committed to partnering with our clients to provide innovative and effective consulting services that deliver actual results.

Our values of integrity, authenticity, excellence, collaboration, innovation, and accountability guide everything we do, from the quality of our services to the relationships we build with our clients.

Authenticity

We believe in establishing an authentic brand that showcases your practice and the patients that you serve.

Innovation

We are committed to staying ahead of the curve in healthcare consulting by embracing innovation and new technologies to deliver the best results for our clients.

Integrity

We believe in conducting ourselves with honesty, transparency, and respect for our clients and their patients.

Collaboration

We believe in working collaboratively with our clients to achieve shared goals, and we value diversity and inclusivity in our partnerships.

Excellence

We strive for excellence in all that we do, from the quality of our consulting services to the outcomes we help our clients achieve.

Accountability

We take responsibility for our actions and decisions, and we hold ourselves accountable for delivering on our promises to our clients.