Our Services

What we offer

Patient Experience

  • Empower your practice with a winning patient experience.

  • Transform your call center and front office personnel with expert training.

  • Maximize the effectiveness of your medical assistant and ASC personnel through our tailored training.

  • Elevate your team's EQ and enhance communication skills to build lasting relationships with patients.

System Optimization

  • Streamline your practice with cutting-edge automation.

  • Effortlessly send appointment reminders, recalls, and patient outreach.

  • Say goodbye to paper-based workflows and embrace automation.

Training and Development

  • Tailored trainings curated to address the specific needs of your team.

  • Continued education to stay ahead of the curve on compliance, service line awareness, and patient benefits.

  • Boost productivity, efficiency, and revenue by investing in your team.

Brand Management

  • Discover your brand's potential with in-depth patient insights.

  • Effectively communicate your practice's vision and mission to the communities you serve.

  • Unleash your creative potential and expand your patient base.

  • Maximize your patient lifetime value with our expert guidance.

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The Results

“Kaizen leads to happy patients and ultimately a happier life.”

— Shai Oliver

Get to Know

Us.

My passion and focus is optimizing patient care. Practice management has become harder over the last several years for small practices. The PhysAssist takes the administrative burden off you and your teams so that you can focus on patient care. How can we assist you?

  • Shai embodies the essence of diligence, innovation, leadership, charisma and visionary thinking. She not only offers a fresh perspective, but also lends a receptive ear and crafts innovative solutions.

  • Shai exemplifies exceptional professionalism through her diligent work ethic, meticulous attention to detail, clear communication skills, and an innate ability to effortlessly establish a rapport with everyone she is in contact with. Shai's dedication and approachability make her a valuable asset to any company that is looking for top tier consulting.

  • Shai is brilliant and has an exceptional and comprehensive knowledge of building and growing a practice.

    Diana, Atlanta GA

  • Her work ethic is exceptional. She will go above and beyond to accomplish any task. She thinks outside of the box in looking at new ways to achieve the best results for both the practice and patient care. Her quality of work is exceptional.

    Marketing Director

  • Shai is a good person to have in your corner. She is dependable.

    Krystal, Surgical Technician

  • Her concern for the success of our practice, her communication style and her desire to assure that the progress doesn't stop though her work with us has come to an end.

    What did you value most?

  • The time Shai spent finding out the needs of each department. She listened to people from every different area and observed so she could make well rounded suggestions. Shai made sure everyone felt seen and heard.

    What did you value most when working with the PhysAssist?

  • Always friendly and easy to talk to. Relays helpful information in a timely fashion and with a great disposition.

    What did you value most about working with The PhysAssist?

  • Very well spoken, professional, good listener and awesome teacher !

    What did you value most about working with The PhysAssist?